Cloud-based property management software and digital inspection apps have been around for many years. The advent of Covid-19 has resulted in online and contactless service becoming a necessity for property managers.

A large percentage of renters are between 20 and 35 years old and digital interaction is both familiar and preferred for this demographic.

All good property managers will be marketing properties via platforms such as realestate.co.nz and social media. Being able to show your rental property to potential tenants via a virtual 360-dgree walk through tour is a huge advantage when it comes to marketing. Potential tenants can view the property without leaving home.

An important part of the property manager’s job is meeting future tenants. We find that a number of potential tenants are not living in Wanaka at the time of their application. Through online meetings in various forms such as Skype, Zoom or Facetime, property managers are easily able to interact via a video meeting.

With digital contract signing, tenants and property managers are able to complete seamless legal paperwork. Facilitating contactless key handovers is another must-have in the modern property manager tool kit.

Inspections still need to be conducted in person by the property manager in order to satisfy insurance company requirements, so there are still some aspects being done in the “good old fashioned way”, but apart from that, contactless property management really is the way of the future.